FAQs
About Us
Store Information
Store Information
Read our About Us to learn more!
Customer service is available Monday thru Friday 9am to 3pm. Our warehouse fulfills and ships out orders within those hours.
Our email address is customerservice@sistersboutiqueandgifts.net
Our phone number is (830)393-7993
Customer Perks
Customer Perks
Shop our newest arrivals on our free mobile app!
Earn 5% back on every purchase made on our website and in-store!
Where are we located?
Where are we located?
We are located at 918 10th Street Floresville TX 78114.
We are the original Sisters Boutique & Gifts located here in Texas. We are not affiliated with The Sisters Boutique located in Wiley TX. Please contact them at teamsisterscs@gmail.com or (469)984-8073 for further assistance.
Orders
Gift Cards
Gift Cards
Our website/in-store e-gift cards available to purchase in-store and online. Physical gift cards must be purchased in-store or over the phone. You can call us at (830)393-7993.
Our app is a completely separate platform, and gift cards for the app are available for purchase on the app only.
Am I able to cancel my order?
Am I able to cancel my order?
Please email customerservice@sistersboutiqueandgifts.net if you'd like to cancel your order. We are only able to cancel orders if the order has not already been fulfilled or shipped. Please keep in mind that we try to ship out packages as quickly as possible so requests for cancellations should be sent as soon as possible.
I just placed two orders, will you combine them?
I just placed two orders, will you combine them?
Orders can be combined ONLY if the orders in question have not yet been fulfilled and shipped. To check the status of our order and inquire about combining orders, please us via phone or email during normal operating hours and we will do our best to accommodate you.
When will I receive my order?
When will I receive my order?
We typically ship our orders within 3 business days, excluding weekends. Orders that fall around or on holidays may take longer depending on the increased amount of orders coming into our warehouse.
If you need your order ASAP, please reach out to us at (830)393-7993 so we can best accommodate you.
Local Pickup
How long do we hold onto local pickup orders?
How long do we hold onto local pickup orders?
We hold onto your local pickup orders for as long as you need us to, even if it takes a couple of months to make the trip to our store!
What if I can't pickup my order?
What if I can't pickup my order?
We are more than happy to ship out your package if you are unable to pickup your order in-store. You can call us at (830)393-7993 to receive an estimated shipping cost for your package.
What if I need to pickup multiple orders?
What if I need to pickup multiple orders?
If you have more than one order to pickup, please let our girls know!
If you can, please let them know the order number of the packages you are picking up so none get missed.