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Shipping Department CLOSED until July 1st
  • Australia

    (AUD $)

  • Austria

    (EUR €)

  • Belgium

    (EUR €)

  • Canada

    (CAD $)

  • Czechia

    (CZK Kč)

  • Denmark

    (DKK kr.)

  • Finland

    (EUR €)

  • France

    (EUR €)

  • Germany

    (EUR €)

  • Hong Kong SAR

    (HKD $)

  • Ireland

    (EUR €)

  • Israel

    (ILS ₪)

  • Italy

    (EUR €)

  • Japan

    (JPY ¥)

  • Malaysia

    (MYR RM)

  • Netherlands

    (EUR €)

  • New Zealand

    (NZD $)

  • Norway

    (USD $)

  • Poland

    (PLN zł)

  • Portugal

    (EUR €)

  • Singapore

    (SGD $)

  • South Korea

    (KRW ₩)

  • Spain

    (EUR €)

  • Sweden

    (SEK kr)

  • Switzerland

    (CHF CHF)

  • United Arab Emirates

    (AED د.إ)

  • United Kingdom

    (GBP £)

  • United States

    (USD $)

Unfortunately we cannot hold items for customers unless they are purchased. All items are available for purchase in-store, online, and on our app. If an item is held for a customer, that item could be sold online or on our app. If you really want an item, please purchase!

Local Pickup orders are usually fulfilled within 24 to 48 hours. If orders are placed between Friday at 1:00pm and Sunday, they will not be ready until Monday.

Shipping orders are processed within 48 to 72 hours, excluding weekends. This does not include the time it takes USPS or UPS to ship your package.

Local orders that need to be returned can be processed in-store. Shipping orders require a return form and must be sent back to us.

Unworn
apparel and footwear with original tags attached or items with gift receipts.

All items
must be UNWASHED, UNWORN, UNALTERED, FREE OF MAKEUP, DEODERANT, PERFUME, OR
OTHER STAINS AND ODORS.

All items
must have the original tags attached and your original receipt, gift receipt,
or invoice.

Returns and
exchanges must be made within 7 days of the fulfillment date, the same day the
item is picked up, or 10 days from the date your package is delivered to your
address. Returns that fail to meet these time criteria are subject to a
restocking fee at our discretion.

 

Eligible
returns are for store credit only. We do not issue refunds to original forms of
payment. This applies to orders being cancelled, as well as duplicate orders.
Credit issued for returns EXPIRES AFTER 60 DAYS. NO EXCEPTIONS.

Items
purchased using return credit will be FINAL SALE.

CommentSold
(app) returns are processed separately from in-store and website returns. You
will only be issued a CommentSold (app) credit for CommentSold (app) returns.
Our website and app are unfortunately not linked and have separate rewards
programs.

Returns made
in-store are processed within 24 to 48 hours (excluding weekends)

If your
return has not been processed in that time, please don’t hesitate to reach out!

Orders that
are cancelled after 12 hours of fulfillment will be charged a 20% restocking
fee

If a discount
is used at checkout (sale, clearance, store credit, etc.) that item is FINAL
SALE

If any return
does not meet these requirements, they will be sent back to the customer and
refused as store credit or exchange.

We try to be as understanding as humanly
possible! If a super excessive amount of returns are made, please keep in mind
that your account could be banned from purchasing online permanently. You are
always welcome to come try on the items in-store before making any purchase!

Please
contact the police! If you file a police report and bring it to your local post
office, they will (most likely) get you a refund for those items.

We are not
responsible for the carelessness of postal workers. If you package is lost,
please be patient as it might show up later than expected! You can always
contact your local post office for further assistance.

We try to be as helpful as possible! You can always keep your items or
gift them! We know we cannot please everyone, but please be kind <3 We are
human just like you! And thank you for supporting our small, family business
babe!

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